Kendra Scott Reviews

At Kendra Scott, the return policy requires customers to return unworn, unused jewelry within 30 days of purchase, with original receipts. Gift items cannot be exchanged at Kendra Scott stores or websites. Any unworn merchandise you would like to return for a full refund must be sent back to Kendra Scott Design, Inc. within 10 business days of receipt of product. Items are eligible for an exchange for up to 30 days after the receipt of product. Please note that custom pieces created on the Color Bar™ are NOT eligible for return or exchange.

As for the shipping policy, orders placed Monday through Friday (excluding holidays) with Ground Shipping Method will be processed and shipped within 2-5 business days once credit card authorization and verification have been obtained. Orders placed on Saturdays and Sundays will begin processing the following business day. Kendra Scott provides FREE RETURN SHIPPING for eligible items. Free Returns are available within the continental United States.

Kendrascott.com is known for its dynamic use of color and genuine materials. The website offers a variety of products including Fashion, Demi-Fine and Fine Jewelry, watches, engagement rings, home accessories, and a men's collection, Scott Bros. by Kendra Scott. Some of the popular categories include Necklaces, Earrings, Bracelets, Rings, Watches, Fragrance, and Personalized Styles. The site also features New Arrivals such as the Mae Butterfly Short Pendant Necklace, Raylyn Hoop Earrings, Elisa Ridge Frame Short Pendant Necklace, Maisie Delicate Chain Bracelet, and Mama Script Pendant Necklace. The website also introduces Lab Grown Diamonds. In addition to these, the site offers Birthday Gifts, Everyday Essentials, and Bestsellers. The website pays tribute to Lone Star style and Texas roots with its Love Letter to Texas Jewelry. Kendrascott.com is also known for its commitment to innovation, quality, and detail which has taken the small start-up to a billion-dollar business.

At Kendrascott.com, customers are kindly asked to use a payment method that does not have an expiration date prior to August 2024. If this does occur, someone from the Customer Care team will contact the customer in August on next steps. Unfortunately, any payment types on pre-orders cannot be changed once they are placed. Additionally, Kendrascott.com offers Afterpay as a payment option. Afterpay is a safe and easy way to buy the things customers need now and pay for them later in four interest-free installments or monthly payments with interest. Customers can add their favorites to their cart, select Afterpay at checkout, and log into or create their Afterpay account. Please note that customers must be 18 or older, a resident of the U.S. and meet additional eligibility criteria to qualify for Afterpay. Late fees may apply. Loans to California residents are made or arranged pursuant to a California Finance Lenders Law license. Valid debit card, accessible credit report and acceptance of final terms are required to apply. Estimated payment amounts shown on product pages exclude taxes and shipping charges, which are added at checkout. For international customers, Global-e is a trusted global ecommerce vendor whose solution allows Kendrascott.com to provide a seamless user experience to international customers.

Kendra Scott jewelry is known for its vibrant and diverse color palette. Some of the popular colors include Azalea Illusion, Fuchsia Magnesite, White Crystal, Ivory Mother-of-Pearl, Rose Quartz, and London Blue Glass. The brand also offers jewelry in various metal tones such as Gold tone, Silver tone, Rose gold, and Black tone. Unique to Kendra Scott is the use of drusy quartz in many colors such as platinum, black, rose gold, iridescent, and multicolored varieties. Other color options include mint, aqua, peach, hematite-glitter, red, and gold glitter. These colors are often seen in their bestsellers and classic styles, adding personality and color to the collection.

Yes, items purchased online from Kendra Scott can be returned. The company offers a 30-day refund for unopened items purchased online, provided they are returned in their original packaging within 30 days of receipt. It's encouraged to maintain and reuse the original shipping container for the return process. For eligible items, free return shipping is provided. A pre-paid return shipping label can be generated on the Kendra Scott website. The return processing may take up to 15 business days. If the 30-day return deadline is honored, the store will offer the possibility of an exchange or store credit. Please note that the return policy may vary for different types of items and it's always a good idea to check the specific return policy for the item in question.